If You Want To Contact Us, Don’t Reply To The Email We Just Sent You

Really. That’s what it says at the bottom of an email I just received from Starbucks–subject line: “We’d like to know a bit more about you…


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Tim Burton’s Mom, the Key to Artistic Genius and What’s Wrong with America

If you look at children’s drawings, they’re all great. And then at a certain point, even when they’re about 7 or 8 or 9, they go, “Oh, I…


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We Need (And Already Have) Better Economic Indicators

Way back in 2009, I noticed that when I went to the bank I'd see a lot more people than normal with their change baskets at the counting…


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What’s the Return On Putting Your Pants On In the Morning?

Don't leave home without your pants. It's one of those things you just have to do -- same goes for social media.


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I Just Got ‘Warm Transferred’. It’s A Southern Thing.

My prefrontal cortex woke up with a jolt. I have honestly never heard this before. I knew of course what it meant: to be transferred to…


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A Nice Little Call to Action from Eastern Mountain Sports

Here's Eastern Mountain Sports shaking up the email marketing world a bit with a nice Call to Action: "Activate Coupon Now".


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